We are very interested in improving your experience with our agency. Your answers will allow us to increase our level of service to you.
Please evaluate the customer service you have experienced at Nielsen Insurance Agency.
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1. Please rate the knowledge and professionalism of our staff. Excellent Good Average Poor Very poor Don't know
2. Please rate our staff on providing prompt replies to your communications. Excellent Good Average Poor Very poor Don't know
3. Please rate us on our overall ability to make you feel valued as a client. Excellent Good Average Poor Very poor Don't know
4. Based only on our customer service, would you confidently recommend Nielsen Insurance Agency to friends and family? Definitely Probably Maybe Probably not Definitely not Don't know
5. Overall, how does our customer service now compare to your previous experiences with our Agency? Is it… Much better Somewhat better About the same Somewhat worse Much worse Don't know
6. Please rate your overall satisfaction with the customer service at our Nielsen Insurance Agency. Excellent Good Average Poor Very Poor Don't know
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